Return & Refund Policy
Return & Refund Policy
Last Updated: December 11 2025
At EduBot, we want every customer to enjoy a smooth and satisfying shopping experience. If you are not fully happy with your purchase, we offer a 60-day return guarantee on eligible items.
How to Request a Return
To start a return, please contact us at:
edubotofficial@gmail.com
Include your order number and the reason for your return.
To qualify for a return, items must be:
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In the same condition as received
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Unused
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In their original packaging
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Accompanied by proof of purchase
Once your return is approved, we will provide the return shipping address and full instructions.
Damaged or Defective Items
If your order arrives damaged, defective, or not functioning, please contact us within 48 hours of delivery at edubotofficial@gmail.com
We will arrange a replacement at no extra cost.
Refunds
After the return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.
Your bank or card issuer may take additional time to finalize the refund.
Exchanges
For exchanges, please follow the return process and then place a new order for the desired item.
Return Address
Returns must be shipped to the designated warehouse.
Please contact us to receive the correct return address before mailing any item.
Contact
For questions about returns, refunds, or exchanges:
✉️ edubotofficial@gmail.com
Business Name: EduBot
Website: edubotofficial.store